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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73733 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229859 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203315 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Feedback/Questions/Hints & Tips for Lollipop

So Lollipop dropped onto my Z3 this morning, and I have to say, I'm very impressed with it so far. Battery has been massively optimised (see my thoughts here)  The New UI takes a bit of time getting used to, for certain things like the settings. You ...

skeddy by 2: Seeker
  • 14982 Views
  • 9 replies
  • 6 thanks

Resolved! NHS Discount

I moved over to vodafone as I was told about the NHS scheme that made your contract a little bit cheapere than my existing provider. 3 months on and its still not been applied?   My brother went in the St Helens store twice to sort this and I had an ...

LJO by 2: Seeker
  • 23915 Views
  • 4 replies
  • 0 thanks

HTC One Mini - Sense 6 Update: Camera not working and battery draining

Hi there, I installed the Sense 6 updated on my HTC One mini last week - since then I have not been able to use my camera (opens up with black screen, then shuts itself after 2-3 seconds) and have noticed taht my battery now lasts 5-6 hours with low ...

Sure Signal gone from My account

Hello, joined vodafone 2 weeks ago, almost immediatley bought a sure signal, registered it got it working, all good.  I then brought my old number to vodafone, since then I cannot see my sure signal device, users etc online, and its not working with ...

hamp465 by 1: Seeker
  • 27107 Views
  • 1 replies
  • 0 thanks

Can you resync my sure signal please

Could you resync my sure signal for me I have changed phones not numbers but my new phone won't connect to it all other numbers registered work perfectlySerial no : 21229607821Thanks

Need to deregister and re-register SureSignal v3 after number porting

Hi,Please can you arrange for my Sure Signal v3 to be deregistered and re-registered.It was all working fine, then I had my number ported, and now it doesn't work. I have turned it off/on and also done a reset and now it is just sutting with the inte...

wspencer by 2: Seeker
  • 29133 Views
  • 2 replies
  • 0 thanks

Credit where credits due Vodafone. An S6 Edge will be with me tomorrow.

Forums are by nature often used to vent frustrations and discuss problems etc and sometimes we forget to post our positive experiences as well. Two weeks ago last Friday I upgraded my contract and ordered a 128GB S6 Edge in Black. I was told the hand...

MacMan14 by 4: Newbie
  • 16437 Views
  • 13 replies
  • 7 thanks

Resync

Can you please resync my sure signal as I have a new iPhone same telephone no.The serial no is 21197066315

Polinman by 2: Seeker
  • 29846 Views
  • 1 replies
  • 0 thanks

unable to send message after...

Hay all,this morning my HTC one (m8) has developed an issue sending messages.When I send a message it replays with. "unable to send message after multiple attempts"the people on the other end are receiving 20+ copys of the 1 message I'm attempting to...

mandrews by 4: Newbie
  • 26105 Views
  • 4 replies
  • 0 thanks
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