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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73652 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229850 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203281 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

BB10 and Spotify Premium

Whether it is part of an all inclusive entertainment pack with your plan, or as an add on, it is said that Spotify Premium can not be had upon Blackberry OS10. For those of us who have Blackberry phones, for the many other benefits, this may seem lik...

GetMeBB by 1: Seeker
  • 14020 Views
  • 0 replies
  • 0 thanks

Free Sky sports download problem

I recently upgraded to an Iphone6 with which I get freaky sports mobile(I think it was for 6 months). I followed the link received the text with the 4 digit code and entered it in the right section. The app started to download but froze half way thro...

TEXTS bundle

I refuse to top up to speak to your customer service about my messages not being able to send. My bundle hasn't been working since yesterday. I went in store and I was told to ring 191, but not at a cost.

Emails sent from HTC One M8 are not appearing in sent folder on HTC One M8

Hi If I send an email from my HTC One M8 it does not appear in any sent folder on my phone or within Outlook. If I send an email using Outlook the sent email appears in my sent folder within Outlook and in the sent folder on my HTC. I am using an ntl...

Pokey by 4: Newbie
  • 27040 Views
  • 1 replies
  • 0 thanks

Android Update....Heads Up Notifications

My HTC One (M8) updated to the new system today, and I am now plagued with the new way of receiving notifications: "Heads Up Notifications"Is there anyway to disable the Heads Up? I was quite happy with the little icons appearing in the bar at the to...

Resolved! 121 not working

I have a Galaxy S and i can access voicemail using the 07836 number but when i just dial 121 it comes up as if its going to connect then just comes back as call ended. Holding 1 down as others have said is only ok if 1 is your speed dial but this is ...

coleyz by 2: Seeker
  • 23127 Views
  • 6 replies
  • 0 thanks

Sure Signal suspended

S/N  21230515518 I attempted to connect using my Sure Signal unit with no result. On investigating I discovered vodofone had sent an email advising it had been suspended due to inactivity. Can anyone advise how I can restore the Sure Signal ? keredb1...

keredB1 by 2: Seeker
  • 26959 Views
  • 46 replies
  • 0 thanks

Can't send SMS after Android Lollipop update

I received Lollipop updat eto my Galaxy S5 on Sunday and finally picked up the courage to install it this morning. Since the installation, I have not been able to send SMS messages! All attempts end up  in "Faild " state in the messages view. I have ...

Kath1301 by 2: Seeker
  • 11410 Views
  • 0 replies
  • 0 thanks

Distortion

Phone is distorting while making & receiving calls. Phone has done it for two days and I am sick of it. I have spoken to Apple and it's not the phone plus my husband who is on Vodafone is having the same thing with his personal and work mobile. I hav...

mrspurky by 1: Seeker
  • 11365 Views
  • 1 replies
  • 0 thanks

Sure signal problem

Hi i have 3 sure signal boxes 2x sure signal one and 1 sure signal 2 i have registered 2 of them but 3rd wont let me do it anyway the 2 that i have managed to do wont work my sure signal 1 just stays on 1 green light and my sure signal 2 just flashs ...

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