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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73837 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203965 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Restoring my device

Hi there,i asked a tech advisor in store today about my Sony Xperia not being able to play movies or record ..... She advised me that it is more than likely a software problem and to backup and restore my phone. I have successfully backed it up but i...

Sure Signal 2 not working

My Sure Signal 2 has stopped working. Have tried to reset but no improvement. Router working fine as internet working on the rest of my devices. Restarting router does not help. Where the router cable is plugged in to back of the Sure Signal, the 2 l...

neilp14 by 2: Seeker
  • 23032 Views
  • 2 replies
  • 0 thanks

Galaxy S4

Hi, i was just wondering if the Galaxy s4 will be getting the lollipop software update because ive been browsing the internet and apparently, it will be released to the galaxy s4!

Can I use my data from my Vodafone iPhone 5 sim in iPad mini?

Hello, I was wondering if someone can help me. I am on a 30 day contract with Vodafone and currently have 3GB a month allowance for the internet using my iphone 5. I was just wondering if you can tell me (before i go ahead and buy one) if I can use t...

Galaxy S5 WiFi fault - unable to get any help :(

I have a 5 month old Samsung Galaxy S5 that developed a WiFi fault (the WiFi button appears 'greyed out' and unable to select) and repairs have not fixed it (the fault returns after one day). Prior to sending it away, I restored it several times on V...

vicki009 by 3: Seeker
  • 11440 Views
  • 4 replies
  • 0 thanks

moved to home hub 5 and now Sure signal 1 not working

Hello i have just upgraded my interent to BT infinity 2 and BT home hub 5 and my Sure signal v1 box has stopped working. i have done the port forwarding on the router and I have followed the troubleshooting guide to no avail. we are reliant on this a...

vikingf by 4: Newbie
  • 23450 Views
  • 8 replies
  • 0 thanks

UNABLE TO ADD USERS

Hi, OK - so it looks like some changes have been made to the 'my vodafone' pages.. however my 2 sure signals are no longer showing up so I am unable to ammend he user list, I have the option to add a new sure signal, but I already have 2, I just want...

njhollis by 2: Seeker
  • 21295 Views
  • 1 replies
  • 0 thanks

GL56 - Moreton-in-Marsh, Gloucestershire

I am being passed from pillar to post, i am still awaiting a call from Customer Service Manager to make a formal complaint?? a call I made over a week ago. I have spoken to 5/6 different staff members some who tell me there are no signal issues in my...

jled1972 by 2: Seeker
  • 13795 Views
  • 12 replies
  • 0 thanks

SS V3 not connecting after power outage

Hi there,I have a very strange problem with my SS V3.It's been working fine for a number of months now, but recently we had a power outage and the box is failing to reconnect.This has happened before and I solved the problem by temporarily connecting...

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