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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73983 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229896 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203985 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Problems with Sure Signal (version 1)

Hi. I have been having loads of problems with my Sure Signal v1.I noticed that none of my phones had a signal for the last few days, and have tried rebooting the SS box, and my broadband multiple times, but not having any joy.  Can anyone help look a...

p4gg4rs by 2: Seeker
  • 19485 Views
  • 4 replies
  • 0 thanks

iPhone 5s and WAP charges

Hi - I rarely intentionally transfer any data when I am away from a wifi connection but I got a message today that my pay as you go 250MB for the month was up - I never normally get anywhere near! I have had a look at my account and can see a number ...

Why can't I speak to anyone???

Recently received iphone 6 and couldn't setup to connect to my home wifi. Tried turning off handset and turning back on, now just frozen and won't switch back on. Tried calling, support chat and now here. No response now then I walk, bye Vodafone

Recent upgrade

Since your recent upgrade, something called IMS Framework is using at least 40% of battery power, and the battery is running down is as little a 3 hours, with no use. The phone is almost useless. What is the fix for this? Please don't tell me to do a...

samsung galaxy s4 help please

Hi I brought my phone off of eBay couple of months ago on vodafone (although I use t-mobile pay an go). It stopped working couple of days ago I've since taken it to a shop and they said it's blocked. Do I call vodafone or t-mobile? Also if anything w...

Resolved! Htc one microphone issue

Hi I have had an htc one for just over a year. The microphone has always been a bit tempremental during calls (people saying they cannot hear me), but recently I have to use the speakerphone for the receiver to hear me at all. It also does not pick u...

Richiemc by 2: Seeker
  • 43442 Views
  • 2 replies
  • 0 thanks

Sure Signal - Can't Make Outgoing Calls

Hi, I've been unable to make any outgoing calls via Sure Signal over the last few weeks. I'm still able to receive incoming calls. I've gone through all of the troubeshooting tips on this website (hard reset, etc) and nothing has worked. Speed test s...

MikeM67 by 2: Seeker
  • 20251 Views
  • 9 replies
  • 0 thanks

Unlocking HTC Desire 310 -

hello I September 5 I was in weymouth dorset where I bought a htc desire 310 now that I'm back in Italy and inserting the sim vodafone Italy tells me that I have to enter a code block sim me can you help me. my phone number is (Removed for security) ...

set up Personal Hotspot message

Hi I really would like some help!when I go to set up my hotspot (tethering) on my Iphone 4 it comes up with this message saying"SET UP PERSONAL HOTSPOTto enable Personal Hotspot on this account, visithttp://www.vodafone.co.uk/help/iphone" Now I have ...

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