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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73859 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229882 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203973 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SureSignal not working

Hi, just got a new LG G2 phone, already have a suresignal V1 because we only have 2G signal, and not much of that, here.Previously Suresignal worked fine with my old Nokia. Tech have told me the suresignal is fine (has lights 1,2 and 4) but the phone...

Multiple blackberry users not receiving emails

Hi,  We have mutliple blackberry users all over the country not receiving emails on blackberry's. Everything is fine server wise but it's saying no communication with the network since 6:32pm 02/09/2014.  Is anyone aware of any issues?  Thanks Jermai...

Trying to use old blackberry Vodafone have no record of imei

HiSent my Samsung s3 for a swim by mistakeSo while waiting for it to be repaired thought I'd use my old blackberry curve.Charged the phone up put my sim in and the phone says SOS on the signal and phone not allowed mm6.I've called Vodafone spoke to s...

Resolved! BBM not working

Hi I bought a SIM only contract with vodafone for 500mb, unlimited texts and 300min per month. At the same vodafone store I bought the Blackberry Curve 9320 handset and specifically asked if I could use BBM and all other Blackberry features with the ...

J22 by 3: Seeker
  • 15927 Views
  • 5 replies
  • 0 thanks

Strange problem

Hi,I have been using SS for a few years now with the odd common problem but just lately I have had a few occasions when I am unable to use my phone for either calls or texts i.e. I  can't make or receive calls/texts. If I turn SS off I can make calls...

pjw11 by 4: Newbie
  • 11333 Views
  • 1 replies
  • 0 thanks

Resolved! phone change but keep sim.

Hi all,  so i unfortunately got my phone wet today, and i can't upgrade till december. i was wondering if i could keep my sim card, but change my phone. i'm on a pay monthly contract, if that helps. thankyou!!! josephine. xxx

iPhone - Divert to Voicemail without ringing full reception.

Just wondering if anyone on VF has had this problem with their iPhone. The phone has full 3g reception and diverts calls to voicemail without ringing, then later on sometimes a few minutes sometimes hours it'll send a missed call alert through. Peopl...

lee781 by 4: Newbie
  • 21271 Views
  • 7 replies
  • 0 thanks

Deleting Contacts on Smart 4 Mini

I am setting up my son's Smart 4 mini for him.  I have input a number of contacts, which I have saved to the USIM unsynced.  This was an error, I want to delete all contacts and save contacts to his gamil account (or export the contacts from the sim ...

Geog123 by 2: Seeker
  • 40287 Views
  • 2 replies
  • 0 thanks

Need a sim that fits, please!

My new Samsung s4 mini arrived this morning with no sim. I was confused but then assumed this was because I wanted to keep my old number - however the sim from my old phone (a HTC Legend) doesn't fit as it's too big.There is no Vodafone shop near me ...

MsEsty by 3: Seeker
  • 15280 Views
  • 2 replies
  • 0 thanks

Please Re-Sync my Sure Signal

Hi,Please could you resync SS number 21230044683We have done some recabling in the office and since then we have been unable to connect to it with 3G, I have done full resets but with no sucess so far.

AP68 by 2: Seeker
  • 11454 Views
  • 5 replies
  • 0 thanks
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