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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73741 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229862 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal 3

hi,my sure signal is showing all the lights and i can get onto the internet but my nokia lumia has no signal, i've re- registered my sure signal and also tried to get different network on my phone and then switch it back to see if it works. Sometimes...

Izabelle by 2: Seeker
  • 12471 Views
  • 3 replies
  • 0 thanks

Question on use of SureSignal

If I have a wifi network, which SureSignal requires, why would I need to boost my mobile web signal?The point of the question: I got my OH an S4 mini on Vodafone and the 3g signal in her house is crap. I was going to buy a SureSignal to boost this, t...

DaveL485 by 4: Newbie
  • 11837 Views
  • 3 replies
  • 0 thanks

No service TN13

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?No everywhere2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the eForum, add it to your pro...

Phil_d by 2: Seeker
  • 11741 Views
  • 4 replies
  • 0 thanks

subscribe to packet data first

I'm trying to download e-mail from a POP3 server to my Nokia 6234 mobile, but when I select "Check new e-mail" it responds "subscribe to packet data first". I can browse the web OK - is there another service that I need to subscribe to? Richard

readings by 2: Seeker
  • 18429 Views
  • 10 replies
  • 0 thanks

ISP whitelist request

Good afternoon Suresignal Team. How do i check whether my ISP IP is whitelisted? Thanks

sure signal 3

hi all just bought a sure signal 3 and ever since ive plugged it in the red power light flashes and the small telephone is yellow anyone help me my sure signal 2 didnt have this problem i have bt hub5 thanks

Resolved! Sure signal already registered??

Hi there,I bought a second hand sure signal 2 unit, and upon setting it up it says its already registered. The serial number is 40112547589.ThanksMatt

My PC downsizes my Galaxy S5 video to MP4...why?

I would like to find out how I can download HD video from my Galaxy S5 to my pc without having it downsized to MP4. It kind of defeats the purpose of recording video in HD if you can't maintain that HD quality after you've transferred the video to yo...

1hdr4u by 1: Seeker
  • 14655 Views
  • 4 replies
  • 0 thanks

yet another "Can't add users"

Sure signal unit registered and successfully added a user, woohoo. Now I'm unable to add any additional users, as either get VAPGatewayController error, so message that reads "only able to add Vodafone mobile phone number..." which of course it is. S...

amesbub by 2: Seeker
  • 13062 Views
  • 11 replies
  • 0 thanks

Resolved! Blocking Withheld Numbers?

Is there anyway to block withheld numbers on an iPhone4, or set it so that I am not alerted when someone calls me from a withheld number? Thanks 

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