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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
HI, I have recently purchased the latest Sure Signal, however it keeps losing it's connection after 2-3 days, I then have to reset it. It takes a long time to reestablish a connection but when it finally does, again it loses connection after 2-3 days...
After moving the office around, I finally managed to get my Sure Signal to power up. But now I have another problem:- Its a V1 box and the power and internet light were flashing constantly with lights 3 and 4 not lit. I carried out a factory reset ...
Hi, This device used to work, but now I am only getting a solid red power light. I can see that it is trying to connect to the network, as the internet light falshes for some minutes, but then goes out. I can confirm that the device is properly conne...
I have a v2 sure signal, which I have had for a couple of years now. Recently it has started dropping calls shortly in to the call, regardless of whether I am making or receiving a call. The two solid white lights suddenly go out, the call drops and ...
Hi I'm trying to use a Huawei K3765 modem on a HP Probook, but it won't work. I've installed it and VMC sees it as a device but not an active one. I've taken the stick out and have put it back in and then it says that the device can't be installed co...
HIAs a family, we are going to Belgium in August.We have a Samsung Note 2 and Galaxy S3 and we will be covered by the Vodafone Euro Traveller. However we have a Toshiba laptop with inbuilt wifi card and a Galaxy Note 8 Tablet. Problem is, that the a...
Hi,I have recently purchased a sure signal box from ebay, I have tried to register it on my account but it appears to be registered still to the previous owner, can you help? The serial number is 40114500818.Is it easy to set up as well as I dont hav...
Since yesterday after working fine for over 6 months the power light is flashing and the Users light is Amber.I have tried powering it off and on and checking the ethernet cable. The lights around the ethernet cable are on (green) and the yellow ligh...
I have a very old Nokia as my Blackberry died (as they do all too often).My 18 year old Nokia works fine but not with the Sure Signal.Is this to be expected?
I had to do arrest today I can't get my sure signal to work againNo is: 40113316265
