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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi I have followed all troubleshooting steps and SS is still not working for all phones, it previously worked fine. using Netgear Router and BT Broadband SS sno is 40112853292 Trace Route returns the following Tracing route to cluster4.vap.vodafone.c...
HIWe have had no Vodafone coverage at our office / home now for well over a week. I have got 2 sure signals to try and help. I have a credit card terminal fitted with a roaming SIM which picks up Vodafone, Orange, O2 and T Mobile. I rely on the Vodaf...
Hi I upgraded one of my 4 Vodafone numbers to a Nokia Lumia 800 and the SIM was changed to micro sim but I cannot get it to register on my sure signal. I have removed and re-added the number on sure signal. It is over 24 hours since we did the upgrad...
My Sure Signal was working fine until last week, now it just shows a steady green power light. I've reset both router (BT Homehub 2) and Sure Signal to no effect. Here are my test resuts, could you please check them out? thanks Download 3.84 Mb/sUplo...
Hi I have recently purchaced the Microsoft Surface Tablet running windows 8RT. in order to use it when mobile i tried to install my PAYG Vodafone dongle K3565. When i tried this i get the message that this dongle is not compatable. So i downloaded th...
I used to have a business account and a SureSignal registered to it, and about a year ago I cancelled all accounts so the SureSignal went dormant.I've just come back with an iPad on a business account and wanted to register it again, but it won't let...
We have recently upgraded to BT Infinity from a 'normal' BT broadband service and now the VSS has stopped working, the power light stays solid for a minute or two and then starts flashing slowly. No other light show apart from when they cycle every n...
My mark 1 SS box has generally been working fine for the last year and a half, but has recently stopped working. The front shows a solid power light only. Nothing has changed at my end and thus I wonder if this is due to the recent firmware upgrade a...
Hello, I have been having trouble with my VSS (the upright unit), whereby my Blackberry kept losing the 3G signal, so I have now changed to a Samsung Galaxy SIII.I have tried resetting the unit by the factory reset button procedure - but it doesn't h...
I have a suresignal registered to a pay as you number which is no longer active and I can't remember the payg number it was registered to. It also supports my corporate blackberry which is why I still have it running i have now joined Vodafone as a ...
