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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hello, Can anyone tell my why the "Users" light is steady on with my suresignal V2 when no phones are being used ? Says in the manual it is "white" when there is one or more active users. Just wondered Thanks
Been fine for ages, no matter how many times I reset everything as requested, I can't get rid of the single red light.40114665215Thanks in advance.For info, it's been down for 4-5 days. Router and net are fine and have also been reset.
Hi there. I have sure signal, but I always seem to get a poor quality line especially on the other end. I've measured broadband speed witht the tester and I get a consistent 3Mbps download and 0.3Mbps upload speed. This should be sufficient to suppor...
Hi Does anyone know if there is a way to manually set the gateway details for a suresignal. I have two internet connections, Virgin and Plusnet. Virgin is my main link, but the quality of service means it doesnt seem to work well with VSS. My DHCP se...
Hello I am looking for answers to some questions regarding the use of Vodafone Pay As You Go SIMs with CSD (circuit switch data). I know that previously to utilise this service you had to call customer services and get an analogue data number for st...
I have recently changed phones from a Blackberry 9700 to a Balckberry 9900 both of which are 3G enabled. I route the signal though a Sure Signal (a 9361 Home Cell V2-V). When a call is in progress the correct lights are showing on the Sure Signal wit...
As there is no option to purchase the sure signal online, I was told by a Vodafone rep that there would be a new one out. He told me this would happen last week... I was wondering when this date actually is....
keep getting a message saying contents control has been switched on due to fault, try to phone was on hold for half an hour, and was told they could not take my call cause there was an emergency. can anyone tell me what wrong and when will it be fixe...
Hi, Serial Number 40120526799. Power light is on steady and system light is flashing. Have reset the VSS but still not establishing a connection. Has been like this all day so wondering if a resync might help? Broadband is operating correctly. Regard...
Hi I have a PAYG K3565 dongle with standard size SIM card. It costs me £15 for a 1GB top-up which lasts for up to 6 months. I recently bought myself a Google Nexus 7 3G tablet that takes a microsim. Will I be able to exchange the standard sized SIM i...
