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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73733 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229859 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203313 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone K3565 Refresh Dongle - Is it expiry or not and is it 1G or 3G?

I have a PAYG Wifi Dongle. It is described as Vodafone K3565 Refresh made by Huawei Technologies. The serial number on the box is FCC ID: QISK3565 It does not say anywhere on the box whether it is a 1GB dongle or a 3GB dongle. I do not want to open ...

susique by Not applicable
  • 16052 Views
  • 3 replies
  • 0 thanks

Mobile Broadband - Port forwarding on 3G

Hi I am trying to connect to my server via ssh (port 22) using Vodafone's 3g service. My set up is a vodafone 3g card which uses a device called a Sierra Wireless Raven XE modem. I have configured port forwarding as explained in http://sierrawirel...

STATICIP by Not applicable
  • 23094 Views
  • 2 replies
  • 0 thanks

Vodafone E172 Modem - Will It Work With A Vodafone Greece SIM Card?

Hi, I had Vodafone mobile internet broadband contract for 2 years and after it finished I opted for PAYG mobile internet. I managed to make my Vodafone modem (from contract) to work with Vodafone PAYG sim (however it required changing APN in Vofafon...

richard.pi by Not applicable
  • 15387 Views
  • 1 replies
  • 0 thanks

iPad 3G Plan & Wifi

Is a standard WIFI service (e.g. BT Openzone) included with the iPad 3G plans (£10, £15 or £25)? On the apple web site (comparison table) it seems to suggest so but I cannot find any information on the vodafone pages (www.vodafone.co.uk/ipad). If y...

mhc by Not applicable
  • 19237 Views
  • 15 replies
  • 0 thanks

Mobile Broadband - DNS Error

My mobile dongle was working fine. A couple of days ago there was a notice about an update which would be applied the next time I used the dongle. Since then, I can use the internet briefly. I can login to facebook, but when I try to logout I get a ...

sbell by Not applicable
  • 17206 Views
  • 2 replies
  • 0 thanks

Draytek Vigor 2820n and K3520 dongle

Hi there I have a new 2820n which i was hoping to use with my vodafone K3520 dongle. The router firmware is 3.3.3_232201. when plugged in, the dongle flashes blue (which is good) I have put in what I belive to be the correct settings. Can anyone ...

djblundell by Not applicable
  • 16627 Views
  • 2 replies
  • 0 thanks

XP Laptop hangs at reboot since VMC installed

When I install vodafone connect from the dongle all works fine When I reboot laptop it then hangs during boot with just the wallpaper on the screen I have to use system restore to put laptop state back to before the install I have tried several ti...

rotty by Not applicable
  • 17285 Views
  • 4 replies
  • 0 thanks
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