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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73717 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203308 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Does Vodafone support incoming mobile terminated connection ?

As I have known, most of cellular network operators build their cellular broadband data network GPRS/EDGE and 3G to support the down-link connection from mobile devices for web surfing, checking email, downloading the music, etc . However, there are ...

Uyenhuynh by Not applicable
  • 16065 Views
  • 18 replies
  • 0 thanks

BlackBerry Storm 2 - Why Will My Data Roaming Be Expensive?

I hope this is the right place t post!! I have a Blackberry Storm 2 on a monthly contract providing 'unlimited' internet use. I'm travelling t Germany for 1 week so rang Vodafone to make sure 'roaming' was activated so I can use my phone while away...

datasafe by 4: Newbie
  • 9433 Views
  • 1 replies
  • 0 thanks

K3565 - I need the message centre number

I have the facility to send sms, but am unable to do this. I've gone into settings and there isn't a number. Any help would be appreciated.

kitten by Not applicable
  • 11874 Views
  • 2 replies
  • 0 thanks

Mobile Broadband - Connected but wont launch internet browser!

Postcode S17 3QE My mobile broadband connects fine with a poor or very poor signal 3G (which is quite normal and I'm not complaining about that). I can check my balance OK using the link provided - that works fine. BUT neither Firefox nor Interne...

Mobile Broadband - Will My Dongle Work In Spain?

I bought a Vodafone pay as you go dongle (K3565 Rev2) in the uk, in two weeks im traveling to Spain and wish to use my dongle there, do I need to get a Spanish vodafone sim?

bits by Not applicable
  • 20930 Views
  • 10 replies
  • 0 thanks

Mobile Broadband - Can't open Vodafone Mobile Connect

I've just purchased Vodafone Mobile Connect top up and go for my HP Netbook running Windows 7 starter. I've tried uninstalling it and reinstalling again, but although the icon appears on my desktop, I can't open it from there or from the Windows star...

eamminton by Not applicable
  • 9730 Views
  • 2 replies
  • 0 thanks

K3656 fails to connect - error 619

Hi I have a K3565 Rev2, USB 3G modem, which works fine under Windows XP. However, it fails to connect under Windows 7. I've tried the following: Downloaded and installed the latest VMC software - v9.4.6.20529 (device correctly detected, Vodafone...

Chris5gd by Not applicable
  • 10158 Views
  • 6 replies
  • 0 thanks

K3805z - How do I get it to install on a Mac Powerbook?

I see someone else has had problems installing this new device on Windows. I can't get it to install on my Mac Powerbook. It asks me to load a CD, but a CD isn't supplied. I took it into the Vodafone shop and they didn't know what to do, but suggeste...

neropa1 by Not applicable
  • 9789 Views
  • 6 replies
  • 0 thanks
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