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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73854 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Current Month Unused Billing

Hi. I can access my current unused billing figures, for the current month but not the totals. There are pages of figures for each download period, day by day but no where can I see the accumulated total for the current month. I downloaded th...

althom40 by 4: Newbie
  • 7461 Views
  • 3 replies
  • 0 thanks

Intermittent Signal

Hi. Four months ago when I was here in the UK at KY1-1JS I had 5 bars on my signal meter using the K3520 dongle. Now it varies from zero to 4. The speed is way down with frequent cut-offs and the dongle shows mostly blue not turquoise. The ...

althom40 by 4: Newbie
  • 7449 Views
  • 3 replies
  • 0 thanks

K3520 Always Disconnects Itself

Hi, my new mobile connect lite dongle is not working. Here are it's specs: Model: K3520 Firmware: 11.314.12.02.00 It installs fine, but then the vodafone mobile connect windows appears, it sees a 3g network, but when i click "connect" it appears to...

Cnmbook(7"linux) And Vodafone K3565

I have just brought a CnMBook ( 7"Linux) and am unable to get it to work with my Vodafone Top up and go mobile broardband K3565. I have entered all the settings as required by the CnM website. I emailed them stating that the K3565 was working fine ...

gdf by Not applicable
  • 9692 Views
  • 11 replies
  • 0 thanks

Payg Dongle - Ras Error Code 619

I bought a vodafone PAYG 3G dongle a couple of weeks ago and all was fine until this morning. I got the 3G signal and tried to connect but then got the following error message in a pop up RAS Error code 619 Mobile connection not possible I have fol...

Ras 797 With Usb K3565

Hi I`ve bought a USB dongle K3565 and after various problems am at the point where I get the error RAS Error Code 797 Previous threads have mentioned that the modem is not detected. My Plug and Play is enabled in the BIOS. After I remove all mode...

jairamsa by Not applicable
  • 9036 Views
  • 3 replies
  • 0 thanks

Usb Modem Stick

Wehave been using the USB Modem Stick Lite Error (model K3520) for a year or so without any probem. This is used on Windows XP PRO on a limited account (we installed using admin privledges). However, we are now having problems. Each time we inssert ...

tpt45 by Not applicable
  • 7449 Views
  • 2 replies
  • 0 thanks

K3760 Dongle

Hi I have a Vodafone K3760 dongle, and it has stopped working and is now showing a blue and red flashing LED. I have googles this, but have so far come up with with nothing. Any help would be greatly appreciated on the these flashing LEDs Cheers J...

Jage by Not applicable
  • 7541 Views
  • 1 replies
  • 0 thanks

How To Check Cell Connection

Is there a utility suitable for Java handsets like Blackberry to report which cell is connected?Thanks

aviator by 4: Newbie
  • 7383 Views
  • 2 replies
  • 0 thanks

Usb Modem Stick Pro

Hi, Does the Vodafone USB Modem Stick Pro have an aerial/antenna socket? http://www.vodafonebusinessshop.co.uk/inde...planDuration=18

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