Archive

This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73722 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

NSC.JPG
VodafoneUK by Administrator
  • 203311 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! SD Card

I have a Vodafone Smart 6, with aTotal Space of 8.00GB,Systern ROM 4.01GBUser ROM Total 3.99GB Available 629MBUser ROM 3.37GB Total used of 3.99GBI have tried to put in a SD card size 32GB, and it stops me from installing apps, and cannot transfer an...

Voicemail Icon Alert not working with iOS10

Hi, has anyone else had issues with Voicemail Icon Alert not working since updating to iOS10? Since updating, however many voicemails that are left, no red dot will appear on the Voicemail icon. Was working fine on iOS9. Have had to resort to changin...

Defaulted Account

Hi,Please could somebody contact me with regards to the below issue. I have recently checked my credit score and have found it is being “severely” effected by a defaulted Vodafone account. This case relates to a £17 monthly payment you have charged m...

Blank Sim Card

Trying to do a sim swap from standard size sim on old Nokia phone to Nano sim on iphone 5s, I ordered a sim card from Vodafone and done the swap online yesterday and it hasn't worked. Done an onloine chat to be told that I need a blank sim card which...

Vodafone Customer Service Literally Break EVERY Promise

Back in May 2016 I started complaining to Vodafone Customer Services about the coverage in my area. Despite what the coverage maps say, there is actually very poor coverage in the whole town, which is quite a well known issue / joke around here. Neve...

ahodk by 2: Seeker
  • 12883 Views
  • 9 replies
  • 0 thanks

No Network Coverage FK20 8RY

Since Christmas Eve, our village has been without any coverage of any sort from Vodafone. I phoned and reported this on the 24th of December at 4pm. What is very odd, Vodafone denied a problem, promised to send an email with an update to me and didn'...

Voicemail notifications

I am not getting any Voicemail notifications on my iphone 6. I have been in contact with the Onenet Express team 4 times and each time I get given a different solution, none of which work. People can leave me a messaage but I don't know it's there. W...

KW14 No reception

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? As always have to travel 3 miles to pick up the Thurso mast2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want...

Poor network coverage

Post Title: GU311) Does the issue happen in just one location? If so, how far do you have to travel to regain service?Downstairs in house, sometimes helps if move upstairs.2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you ...

Resolved! Big bundle £10 for £5? How to order?

Received text below today offering me to get £10 Big bundle for £5 for next 12mths. But when I tried to buy it, it still show price as £10 on your website? How can I get it? How does it work?Get 50% off our £10 Big Value Bundle for the next year. For...

mteplan by 2: Seeker
  • 19027 Views
  • 7 replies
  • 0 thanks
Labels
Top Thanked this week