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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74033 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229906 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204000 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Problem popup (enhanced features) after 6.0.1 update on S5 Neo

Since the upgrade I am getting an annoying repeating popup asking me if I give permission to share my contacts etc with Samsung (Enhanced features).I do not want to share this info but the popup reappears many times a day. At the same time as the pop...

sashton by 2: Seeker
  • 9955 Views
  • 5 replies
  • 0 thanks

huawei p9 help

Two things I'm having issues with. But I think it's more down to it being huawei being silly.1. Any know how I can sync my Facebook contacts with my phone contacts... ie so Facebook profile pictures are updated on my contacts.2. Vodafone message + is...

mandrews by 4: Newbie
  • 23702 Views
  • 6 replies
  • 0 thanks

SureSignal is still pendingActive BUT has been in use for months

Hi I have a v3 SureSignal - serial 42141622656 - which has been in use at my house for many months. My own mobile phone is registered with it - I get 5 bars versus the 0 bars that Perthshire normally offers, so I know it works. My wife commented that...

vodafone smart 6 storage

so have had the phone a few months recently ran out of space on teh 5gb phone so i have moved apps & pics to SD card which has 12gb space left. now the saying i am running out of space. it wont even allow me to update apps that are on the SD card. th...

Inputting NUC code

I recently got an NUC code from Vodafone in order to unlock my Samsung Galaxy S5. However there were no instructions detailing how to input the code. I have put a new sim in the phone but no prompts appear...So how do I input an NUC code in a Samsung...

nixd47 by 2: Seeker
  • 11945 Views
  • 5 replies
  • 0 thanks

No signal after change to nano sim

Hi changed a couple of phones to nano sims and lost signal from suresignal. I've removed and readded one phone and that fixed it but the other phone is registered as the owner and I only have one account so I can't reassign. Could you resync my sures...

iPhone

I will never order a phone off Vodafone againI ordered a iPhone SE and paid an upfront feeNever got the phone or the money back and neverGot any emails to conform my order onlyA text message saying I will get an text with updatesBut again never got n...

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