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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74028 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229903 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204000 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

I was lied too

Regarding my Sure Signal not working, I contacted the Vodafone Online Chat. I have a copy of the Transcript.Someone called Rajat said   As I have check the account it is showing for the network there technical update is under process so that you can ...

Using inclusive data in Mexico

Just had 2 conversations with Vodafone, one on WebChat and the other on phone, and got 2 different answers.  My question was, am going on holiday to Mexico and can I use my inclusive data (10Gb) whilst away The WebChat advised that if I text ADD to 4...

Albie999 by 2: Seeker
  • 7700 Views
  • 2 replies
  • 0 thanks

Vodafone smart speed 6 text message notifications

Hi everyone,I have recently purchased a vodafone smart speed 6. I'm having trouble with text message notifications, as in it doesn't always notify me of messages. It's not that I've changed the preferences for certain contacts, as it only does it som...

kay47 by 4: Newbie
  • 10004 Views
  • 3 replies
  • 0 thanks

Bluetooth LE Support on Smart Speed 6

Does anyone know if the Smart Speed 6 supports Bluetooth Low Energy (BLE)? I know it's supposed to be a subset of the Bluetooth 4.0 protocol stack, but just wanted to make sure, thanks.

Previously Reliable VSS stopped

After working mostly fine for several years, my VSS v1 stopped completely a few days ago.Tried resetting, leaving for 24 hours, and the various troubleshooting steps and no improvement.Symptoms: VSS box starts from reset. After the initial quick flas...

Resolved! Text Messages / Sending via email

Hi All,  Wonder if anyone can help me.  I urgently need to print off my text messages for one person, as I am going to court and need them on paper as evidence.  There is no way i could possibly highlight each on and send as i will be there for weeks...

Resolved! Smart Ultra 6 Home Key issue

I've a smart ultra 6 and today it started randomly vibrating. Eventually noticed it's being caused by the home key activating. When I'm opening things, it's closing them again. Theres plenty of memory left in the phone, and I've tried deleting the ca...

Soupstone by 4: Newbie
  • 19791 Views
  • 10 replies
  • 0 thanks

Issues fixing phone

I sent my phone off two weeks ago on the 21.5.16 from a Vodafone store to be fixed and I picked it up today and it's still not working, and has the same issues. What happened was that it ran out of battery one night so i charged it overnight. The nex...

mseehra by 2: Seeker
  • 10736 Views
  • 7 replies
  • 0 thanks

4G not working

hi,  i have a IPhone 5S and everytime i turn on 4G, the ison comes up on the top of my screen, however, when i try to search something up/ use the internet, my 4G doesnt work. any help?

touch screen problems

My phone is the sony experia z3 and i have had it since late last year. i have also never had any problems with it until today. It was running fine this morning until i finished work, i noticed i had an update available which was facebook and as i do...

Amympr by 2: Seeker
  • 9866 Views
  • 3 replies
  • 0 thanks
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