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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Had no suresignal this morning and when I investigated there were no lights either. Unplugged to move to an easier location for troubleshooting and discovered the box had a rattle. After dismantling the unit I discovered that one of the microprocess...
I have had a Vodafone Sure Signal V3 running ok until recently when it stopped working altogether, This is rather annoying as I have no signal at home and my job requires me to be contactable 24 hrs for security calls. The unit appeared to be runni...
Hello,My VSS3 has been working since September 2015, without problems.But when we got up this morning there were no lights on it and the mobile phones don't work (Zero SIgnal without it)I've tried the VSS3 in different sockets - still no lights. (Ot...
Hello,My VSS3 has been working since June, without problems.But when we got up this morning there were no lights on it and the mobile phones don't work (this is a dead spot without the VSS3).I've tried the VSS3 in different sockets - still no lights....
Hello, I lost my SIM card. I’m a pay as you go customer, is it possible to get a new one back with the same number? Thanks.
Hi i request for an nuc but got an email from vodafone saying Hello, You recently asked us to unlock your phone so you can use it on another network. However our records show we have already unlocked it. But its not i tried 2 different sim and its no...
NAS drive has worked on all other routers. Worked at first with the Vodafone router and then disappeared. The drive is still working but doesn;t show for any device to connect to it through the router. I reset the router and the drive appeared aga...
Hi,can someone help please as the title my 2nd contract phone was taken off my account today not my ipad SIM device and I phoned customer support weeks ago to check this would not happen and was assured my ipad would be taken off not my phone which h...
Hi, I have recently took out a contract with Vodafone and transferred my old number but can only receive calls and text from Vodafone networks. Anyone that’s not on Vodafone cannot call or text me, when I call Vodafone about this issue they say it’s ...
Hi.I dont have content control in place and suddenly today my ipad is playing up. It appears to have developed its own content control and diverts me to Vodafones website when searching. Any thoughts? I can load the same sites fine on my phone
