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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74045 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229907 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204007 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Adding a user to a SureSignal

I've been trying to add a user to my sure signal account to use on my new sure signal device. i keep getting an error message. I've tried a few times to add it. i cant get hold of anyone on web chat and the queue on the phone is too long. the error i...

Anonymous by Not applicable
  • 18723 Views
  • 1 replies
  • 0 thanks

Vodafone sure signal is no longer on my account

I can no longer see/ manage my sure signal when I log in. This may be because I switched tariffs (although I kept the same number) since I first registered. Can someone advise please?

SS v3 and SKY SR102 initial connections

Hi, I have a solid red light and a fashing white internet light. I am on sky fibre SR102. I have opened ports; 4500, 500, 1723, 123, 50, 8 and fixed the SS with a static IP address. Please help, i've never managed to get this too work and it's incred...

bulakava by 3: Seeker
  • 20839 Views
  • 10 replies
  • 0 thanks

IPhone 6 battery

My iPhone battery went from being absolutely fine, two weeks ago, to claiming to be out of charge with over 90% remaining.I went into the store, who informed me that this was a battery issue and that I would need to pay to have it replaced as it is o...

Cannot manage Sure Signal after number change

I bought a Sure Signal last week. I logged in to the Vodafone account for my new PAYG phone, registered the Sure Signal, and got it working. Now that I can get a phone signal at home, I've transferred my old mobile phone number from O2 to my Vodafone...

robfox by 3: Seeker
  • 18698 Views
  • 7 replies
  • 0 thanks

K3565 unrecognised and green led blinks constantly

Hi there,I an old K3565 Rev 2 Vodafone USB stick which was running well until it got disconnected while I was surfing the Internet so I unplugged it and plugged it back again but still not recognisable. I rebooted device, removed drivers and uninstal...

Several issues with new Vodafone ultra 6 help

I'm having problems with speed dial connecting me to contacts when they dial me while I'm on the line speaking causing not only interference on the sound but in one case recording a 12 min conversation on the wrong person message machine!Also apps an...

Resolved! Sure Signal v2 resync

We have a Sure Signal v2, which hasn't been working for about a week. After trying various suggestions from the forums with no joy, it occurred that the problem seemed to start when BT Protect was accidentally enabled. Having disabled it, the Sure Si...

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