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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73849 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203966 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Sure signal

Hi, I just purchased a Sure Signal, logged in my account, but found nowhere to register it. Where is the link?? Thanka

Problems with vodafone S5 firmware G900FXXU1BOH4 closing apps

I recently updated my UK Vodafone branded S5 firmware to G900FXXU1BOH4. Now several apps won't work properly. These apps are all ones that need to run in the background or when the screen is off. Examples are Garmin Connect (to work with Garmin Vivos...

DaveE128 by 3: Seeker
  • 11418 Views
  • 8 replies
  • 0 thanks

Sure Signal 2 working but mobile still doesn't have a great signal

My sure signal is just 18 months old and was working fine until a few months ago.  For some reason, whilst all the lights are working and there seems to be no issue, my mobile phone still doesn't have full strenght network coverage as it did before.T...

Resolved! Why can I not send regural text messages?

iPhone 5s...Yesterday from 4pm I am not able to Send any text message to any number... I have unlimited texts and I can still use my data and make calls. I haven't blocked anyone or changed any settings on my phone. I also restarted my phone couple o...

Re: My Vodafone App not working

@amberfranklinmk   Welcome to the eForum.   Please try deleting the My Vodafone app, make sure your phone is running on the latest software and reinstall it.   If you're still having trouble, please come and speak to Live Chat so we can look into thi...

ChazzD by Moderator (Retired)
  • 11093 Views
  • 2 replies
  • 1 thanks

Sure Signal only boosts one device

Hi, I've just de-registered and re-registered my Sure Signal as none of my devices seemed to be connecting and getting full signal. It appears that my main number is now getting full signal but the other handsets in my house are still getting the poo...

Nexus 6P - which model?

I've pre-ordered a Nexus 6P from the Vodafone store as an upgrade to my aging Z1, but I realised after I placed the order that it doesn't say which version of the Nexus 6P you're stocking. Is it the 32GB, 64GB or 128GB version? 

iPhone 6s Plus 64GB version

I've ordered one of these for my girlfriend who lives abroad. Can anyone tell me what version of the phone Vodafone provide (written on the back of the phone: should be A1xxx) so I can check if it will work in her country? Cheers guys!

conor48 by 3: Seeker
  • 13820 Views
  • 17 replies
  • 0 thanks

V1 SS - Over 48hrs it has been unable to reconnect

I have a V1 SS (21818613578)I witnessed a short, five minute disruption in my internet connectivity around midnight Tuesday into Wednesday, since then the device has been unable to reconnect.Main power light is on and constantSecond light flashes/pul...

Soofla by 10: Established
  • 15157 Views
  • 4 replies
  • 0 thanks
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