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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73719 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Z5 upgrade text

Anyone else get the text about a z5 upgrade with a hyperlink in it ? keep getting an  404 error from  it  and it doesn't work when i try on my pc either ??

Dinsley by 2: Seeker
  • 15323 Views
  • 3 replies
  • 0 thanks

Virus

I have a Vodafone smart 4 power and everythink is going wrong with it,everytime i touch an app it just goes to anouther,nothing will keep still,please help

Resolved! Sure signal lights fine but no siganl

Hi my sure signal has stopped giving siganl to any of the phones connected to it! All the lights are correct but no signal! I have tried resetting it & internet still not working! I have deregistered it & registered it but nothing is working! I seem ...

dbeggs by 3: Seeker
  • 17705 Views
  • 9 replies
  • 0 thanks

Sony Z3 Screen Issue

I have had the Sony Xperia Z3 compact for just under a year now, I have had so many issues and problems with the handset - faulty proximity sensor, the SD memory card slot is broken and wont retain the SD card and the handset overheats when charging....

Vodafone smart prime 6 issue - randomly asking for PIN code

A few weeks ago I bought Vodafone Smart Prime 6 (Lollipop android). Since I run it for the first time it is randomly asking me for my PIN code without any reason. It's really annoying. I have the default settings, except the screen lock, I set a patt...

user123 by 2: Seeker
  • 12802 Views
  • 1 replies
  • 0 thanks

Resolved! BT Home Hub 4 and Sure Signal 1

Hi  Like others I have an issue now I have switched to BT Home Hub 4 (from Zen) with my Sure Signal which was previously working fine. I have read the other posts and mapped the relevant ports and reset the sure signal but currently have lights 1,2 a...

Resolved! K5150 - "No Device" error - not in Vodafone support list?

Although my DVD/CD unit is perfectly ok now (see my previous post), I still get "No Device" message sometimes. When this happens if you type in at the command line "View Network Connections" and select that from the list, you will see that the NDIS d...

prom22 by 4: Newbie
  • 10942 Views
  • 1 replies
  • 0 thanks

Send / Receive SMS texts over SureSignal

Since Vodafone worked on local cell ... have lost all 2G & 3G coverage ... have ZERO phone signal. Both inside and outside where I live.This I have been told is to be expected - cell is operating correctly. For calls I have a SureSignal unit ...... n...

sargan by 4: Newbie
  • 15981 Views
  • 3 replies
  • 0 thanks
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