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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73643 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229848 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203278 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Now TV

Hi All,I recently canceled my contract from another provider to join Vodafone as the contract I took out was the same price as my old one but i had a lot more in the package, which is great!One of the main reasons i took out the contract is because i...

Cannot send texts to one number

I have two PAYG phones (on Vodafone) a Sony K510i and a Vodafone 354. Both have developed a similar problem (at different times). They were OK from new, but after a while the Sony suddenly became unable to receive texts from a particular number and t...

No Service , Sim not provisioned

sim is not being activated, can one of moderators give me a PM so I can get it fixed.  btw, I was placed on hold for 30min international call and wasn't answered.plus, 24hours chat support not working all the time.Worst customer support I've ever exp...

crestic5 by 2: Seeker
  • 14551 Views
  • 1 replies
  • 0 thanks

not working after sim swap PLEASE SEND FIRMWARE UPDATES

One of the users went from payg to monthly and then kept number with new sim. I have deleted them as a user on sure signal and then readded them. Have also reset sure signal but not picking up any signal. Handset is Vodafone turbo 4 and sure signal s...

galaxy a3 damage

I received my phone through post and there is a small crack on top of the screen also loose home button and front speaker, could I take it into a local store? Will they fix it free? (Pay monthly)

Resolved! Can't send or receive MMS on Samsung S4

I've tried every way possible to try to resolve this issue including setting up the APN manually and having them sent directly to my phone and it stil doesn't work. I've seen numerous posts with the same problems here and none of them have been resov...

HTC One M8 LTE

Hello! With this mobile, I do believe that this has the NFC facility, and you can have a Vodafone Smartpass account, yet there is a list of mobiles that are listed for this service  with Vodafone Smartpass / TFL etc and this make is not listed.  Will...

JamesBond by 10: Established
  • 26006 Views
  • 1 replies
  • 0 thanks

Vodafone

I am extremely angry with Vodafone, you gave me unlimited data last month for joining you so now everything I got on my phone eats my data rapidly and there is no option to get this I don't want minutes or texts just data can you take them off n just...

cant stop a call being blocked

i'm expecting a call from my bank but a message appears at the top of the screen to say its being blocked and i get a missed call flag. this number isn't in my reject list.all reject numbers are untickedauto call reject is set to offi've always recei...

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