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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73753 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229865 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203331 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

lollipop update - S5

Since the update all my apps are slow as hell. I have factory reset to fresh install and only installed minimal apps.For example - opening the SMS or phone app has to be pressed 2 or 3 times for it to open.There is plenty or space available on phone,...

gav_ftm by 4: Newbie
  • 11355 Views
  • 4 replies
  • 0 thanks

SureSignal V3 - not working, only Power light on solid

Hi, My VSS V3 appears to have stopped working.  Only the Power light is on, solid, no other lights.  I have followed the reset process, but to no avail.  VF Dashboard states the VSS is active, but no signal to phones.

Mayhem by 3: Seeker
  • 19539 Views
  • 9 replies
  • 0 thanks

Resolved! Sure signal stopped communicating with my mobiles

After iPhone 6 software update sure signal is not working with my registered mobile all lights on sure signal are fine but my mobile remains with no signal - how can I update my device firmware ?

Zahy by 3: Seeker
  • 20128 Views
  • 8 replies
  • 0 thanks

MMS settings are ok Vodafone's end, but still no picture messages

Hi guys. I got my S5 a month ago ftom Carphone Warehouse. I can't send or receive picture messages. I have requested them by text and it says installation complete, but nothing. I have done the manual process numerous times, no joy. I spent 45 minute...

bigrvg by 2: Seeker
  • 10212 Views
  • 1 replies
  • 0 thanks

Are Pay Monthly Xperia Z2s actually network locked?

Hi eforum, I'm not sure of forum policy on resurrecting old threads so I've started a new one. I was under the impression that newer Pay Monthly handsets such as the Xperia Z2/Z3 and Samsung Galaxy S5 were supplied network locked. Threads on the eFor...

pb3000 by 5: Helper
  • 10420 Views
  • 3 replies
  • 0 thanks

stop alerts

I've got a gs4mini and I seem to get dailyhoroscopes. I want to get rid of them but don't know how. Help please.

Resolved! Second Hand Sure Signal Needs De-registering

Hi, I have purchased a 2nd hand sure signal from ebay and have just tried to add it to my vodafone account.I am getting an error saying that it is already registered. Please can you de-register it so that I can add it to my account. THe Serial number...

clarrky by 2: Seeker
  • 25873 Views
  • 10 replies
  • 0 thanks

BlackBerry Internet Service Problems (BIS) on BB 8700v

To all, I am currently having problems on my new vodafone account with my BlackBerry 8700v. I am on a payment plan that has BIS, however it is not recongised on the phone. (Little letters on gprs or edge, opposed to GPRS & EDGE, are displayed. The Bl...

kierenl by 2: Seeker
  • 12880 Views
  • 1 replies
  • 0 thanks

Blackberry Bold 9900 Signal Drop

Hi Forum, Just got my new 9900 and experiencing signal drops. The Pearl/ 8900Curve/HTC I had previously had no such issues and worked like a dream. I have tried the SIM in the HTC I have and no issues seen. The signal drop happens randomly and no iss...

funguygk by 3: Seeker
  • 18620 Views
  • 8 replies
  • 0 thanks

iPhone 5 randomly turning off

Hi My iPhone 5 randomly turns its self off !! Does anyone know how I can stop it doing this please

Janhug by 2: Seeker
  • 11820 Views
  • 2 replies
  • 0 thanks
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