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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73682 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229853 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203292 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone K3565 Dongle - I Can't Connect Since Using A Spanish Modem

OK, a moderately involved chain of events, I'll try and summarise. I have a K3465 stick that used to work perfectly, it gave the occasional RAS 720 which is apparently a Lenovo issue, but I could live with that. Then I went to Spain for a few weeks...

rxe by Not applicable
  • 9313 Views
  • 9 replies
  • 0 thanks

K3520-Z usb stick won't install

I have had Windows 7 on my laptop for some time. Previously I had Vista and there was no problem using my usb stick. Now when I try to install the usb stick on Windows 7 I receive the error - Error 2738: Could not access VBScript run time for custom ...

Mobile Broadband - Using a non Vodafone SIM in a Vodafone Netbook?

Hi, I would be incredibly grateful if someone could help me with this. I bought a Dell Inspiron mini netbook second hand that has a 'Connected by Vodafone' sticker and built-in SIM slot under the battery, but I don't have the Vodafone mobile broadb...

warburtd by Not applicable
  • 7996 Views
  • 2 replies
  • 0 thanks

mobile broadband - Can't connect.

When I try to connect to VMC, I get the following message: Mobile connection not possinle. -Set your current mobile device as the default device in the 'Manage Devices' view -Ensure that no other programs are using your mobile device and try again ...

andyefc by Not applicable
  • 7984 Views
  • 1 replies
  • 0 thanks

K3765 not recognised on Billion BiPac 6200NXL

Hello, I just ordered a Vodafone K3765 mobile broadband dongle and I am trying to get it to work with my Billion BiPAC 6200NXL router. I believe the settings should be: TEL No. *99# APN pp.internet username web password web But the router wil...

guyliu by Not applicable
  • 8002 Views
  • 2 replies
  • 0 thanks

Mobile Broadband - No GPRS signal in Milton Keynes

Hi- In the last couple of days I have only had GSM and not GPRS on my blackberry when I am in Milton Keynes. When I go outside of Milton Keynes near Northamptonshire I get GPRS again. Is there a problem with the MK base station?!

becky123 by Not applicable
  • 9369 Views
  • 6 replies
  • 0 thanks

Mobile Broadband - Flakey connection

Hi, Im brand new and not tech savvy. I have a Vodafone 3G dongle that usually only gets used when at work on the weekends (night shift). I have had the account for around 2 years and not had many problems with connection. However the last few weeks t...

1gb non expiry broadband sim - How to find Number?

Hello, I recently bought one of your older 1gb / £15 non expiry sim from a certain well known auction site. Unfortunately the seller only provided the Sim in a plain envelope with no packing or instructions, and no top up card or information. I'm cu...

Vodafone K3765 Dongle - It Disconnects Immediately

Hi, Hope I don´t bore anyone. I bought the K3765 stick Pay as you Go, 3 weeks ago in Spain. Connected no problems, wprls really fast on Vodafone ES, worked straight out of the box. I´m still in Spain. The K3765 worked fine with the Vodafone softwar...

maldin by Not applicable
  • 8220 Views
  • 3 replies
  • 0 thanks

Vodafone Mobile Broadband - What Are The Email SMTP Server Settings?

does anyone know what settings to use for the smtp servers. i have a ntlworld email account that i would like to send email from when i use the vodafone mobile broadband. when i had tmobile i use to just add t-email.co.uk and it would send ok but ...

dazlicous by 4: Newbie
  • 13463 Views
  • 15 replies
  • 0 thanks
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