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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73758 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229867 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

PAYG Broadband - How Do I Find My Phone Number?

I bought an E160 USB dongle from O2 but reception around my area isn't good enough so unlocked it and bought a Vodafone MB SIM from Ebay it connects fine using the generic HUAWEI software and I can surf etc. but I don't know how to topup without havi...

Mobile Broadband - Signal and speed

I'm having problems again in the BS35 area. My signal strength is usually a consistent 3 out of 5 bars but now it's fluctuating from 3 down to nothing. Also my download speeds are fluctuating from good to non existent. I was billed in last month a...

No device found (VMC) - windows 7 x64

I have a Lenovo X200 with the build-in Ericsson f3507g mobile broadband data card. I installed the latest VMC software (version 9.4.6.20529)on windows 7 x 64. When I try "Add device" in "Manage Devices" on Vodafone Mobile Connect I get a "No device ...

engreval by Not applicable
  • 7715 Views
  • 3 replies
  • 0 thanks

USB Mobile Broadband

I'm trying to use the "My Account" section of the vodafone website to top up my USB . There is no mention of a vodafone K3565 TopUp and Go mobile broadband USB dongle. I have registered with "My Account" and that seems to be ok. Can you advise on the...

dbennet by Not applicable
  • 7814 Views
  • 3 replies
  • 0 thanks

Please help | Top up and go from overseas, France

Greetings I own a white vodafone USB stick that I used last Year (2009) in the UK. I am trying to use the topup and go feature of my account without any success. I woudl like ot pay by credit card. I logon to my account but I only get the demo opti...

Mobile Broadband - Issues Sending Emails

hi im having problems using the vodaphone360.com smpt server workround for mobile broadband modems. im using windows live mail and ive created a seperate account with my pop3 settings from my talktalk account and the smtp server settings for the 36...

a1d360 by Not applicable
  • 8817 Views
  • 8 replies
  • 0 thanks

E172 dongle

Hello My broadband dongle has stopped working on my laptop. however, if I plug in to other computers or laptops in the same location it works. The fault says 3g modem failedX, the other check list items have a tick I am using windows 7, but it has...

Sim Only Mobile Broadband?

Is it possible to buy the sim only for Mobile Broadband? I was thinking of using an old Vodafone Connect 3G PCMCIA datacard that my friend no longer uses and wondered if I could just go into a Vodafone shop and get sim card for the 30 days - 3GB - £2...

Adding Mobile Broadband Number/device To My Current Onlibe Account

Hi there I hope you can help I have had an online account for my PAYG mobile phone for quite a while now. Recently I purchased a mobile dongle and now wish to register that so I can top it up online as well. Is there anyway I can register it with m...

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