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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74281 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229949 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204351 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

K3760/ VMC - LAN/WLAN disconnection issue

I have a user who has a K3760 dongle, running VMC 9.4.6 on a Windows 7 machine. She can use a LAN/WLAN connection fine at home/work. When she goes out to a customer she uses the dongle, VMC loads fine, it sees the dongle and allows her to connect...

dongle in Turkey?

Hi I was just wondering I am in the Muğla region of Turkey and was wondering if dongle are available over here and how it works prices etc. Thanks in advance for any info

ljmacca by Not applicable
  • 12843 Views
  • 1 replies
  • 0 thanks

Update as to repairs to the Network?

I live in Balham (SW12) and my 3G broadband has been down for 2 weeks now - on 16 Feb it worked fine all day whilst I was at home and since then I have had nothing but "limited connectivity" and "local area only" notices in my footer. The Express Ca...

djm6182 by Not applicable
  • 7942 Views
  • 1 replies
  • 0 thanks

3G and 3G+

Hi, olthough it seems I have a good 3G coverage in my area, I am experiencing alternating speeds with the 3G connection. The problem becomse visible when loading videos from youtube or similar... Some periods (2/3 weeks) I can stream videos withou...

ninjazxrr by Not applicable
  • 8439 Views
  • 5 replies
  • 0 thanks

TopUp and Go dongle stopped working

Hi all, sorry my first post is a problem. A while back I bought the £39 TopUp and Go mobile broadband dongle as my usage is very low (I only use it at the odd hotel to check my mail when working away) so the £15 unlimited time 1GB top up was ideal f...

cassonian by Not applicable
  • 9802 Views
  • 15 replies
  • 0 thanks

Can't connect samsung nc10 to 3g

I bought this to replace my stolen advent netbook , I put in my new vodafone sim but am unable to connect to 3g . trying to connect through windows I get as far as registering computer on the network then I get an error message stating error 720 a co...

len112 by Not applicable
  • 8215 Views
  • 1 replies
  • 0 thanks

Just bin my monthly contract.

All I wanted to do was change from my matured monthly 15.00/3gb to a pay as u go, currently paid up to 31/3. Despite strenous efforts I have been unable to do this. Password not recognized, although I can view and pay my account. Unable to talk vi...

althom40 by 4: Newbie
  • 7308 Views
  • 2 replies
  • 0 thanks
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