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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73859 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229882 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203973 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Forbidden Message Trying To Access A Web Site

There is one, and only one web site that I cannot access from my netbook using my dongle, but can if I connect through my wireless system at home, so that points to the dongle or VMC software. I get a message that I am forbidden access to the server....

Vmc 9.3.6 - Windows 7 Readiness?

Hello, haven't been here since March/April when my local 1.8Mbps base station was out for nearly a month and then was replaced by what seems to be a shiny new 3Mbps unit (at least, I can now often see download speeds in excess of 2Mbps whereas tops d...

Unable To Browse

Hi All, I am unable to browse via my Vodafone mobile broadband connection - I am able to connect, ping, MSN, Skype successfully. However, neither Firefox or IE are working. I have attempted to troubleshoot the connection - when selecting diagnose a...

sarahako by Not applicable
  • 7577 Views
  • 1 replies
  • 0 thanks

E220 Blue Screen

Whenever the PC awakes from Standby with the E220 connected the PC Blue Screens. It's OK with the dongke disconnected. MS XP Home edition, SP3

blee42 by Not applicable
  • 7197 Views
  • 1 replies
  • 0 thanks

Single Top-up By Credit Card Problems

Hello, I'm trying to do a single top-up via credit card using My Account and I'm getting this error: Sorry we are not able to process your request yet..... A temporary error has prevented us from registering your card. Please accept our apologies...

jhall1 by Not applicable
  • 7014 Views
  • 1 replies
  • 0 thanks

Webcam Services Not Working

Hi there. I signed up for your mobile broadband service about a week ago. Now it has been great but the issue that has arose is that any webcam service (MSN, BlogTV, Ustream etc...) do not work. The webcam sites crash the browser. Is there a solutio...

sakotius by 4: Newbie
  • 7736 Views
  • 3 replies
  • 0 thanks

Sim Card

hi all first post hope you can help. i have lost my sim card out of my pay as you go mobile broadband dongle. i still have the dongle so is it possible to just get a new sim card? many thanks bob

cyberbob by Not applicable
  • 7547 Views
  • 2 replies
  • 0 thanks

Vodafone Mobile Connect. Driver Issue

Hi. I'm installing Vodafone Mobile COnnect 9.3.6 on WindowsXP SP2 with admin rights. I use a USB Modem Stick Model : K3565. When I first plug in the Usb stick it detects a CD ROM and a lot of devices are left unrecognised. Then when I launch the app...

alansch64 by Not applicable
  • 9530 Views
  • 2 replies
  • 0 thanks

Opening Preferences Pane Osx

Hi, Just installed and connected, how do I open the preferences pane so as I can enable usage stats. Thanks John

ransomz by 4: Newbie
  • 7071 Views
  • 1 replies
  • 0 thanks

Found Decent 3g Router

hi folks just a heads up on a wee gem of a router i've bought and being using with good results with the vodafone pro dongle (option icon 431). search for solwise as the seller on google and then follow the website through to 3G routers the model is ...

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