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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73860 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229883 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203973 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Email Lost/ Comming After Several Days Some Time Weeks

Hi, Im sending email and sms from a GSM/GPRS modem with vodafone sim SMS is fairly reliable, but email some time disappears and never recieved Problem: -email got lost -email recieve after serveral days This problem is going on for a long time...

fhasnain by Not applicable
  • 8235 Views
  • 6 replies
  • 0 thanks

No 3g

I live in london and have always got 3G using my dongle no problem, but i'v now moved to N4 2LE and can't get a 3g signal at all, only gprs, and this is very very slow and disconnects alot. according to the coverage maop i should be able to get 3g, a...

duracell07 by Not applicable
  • 8699 Views
  • 10 replies
  • 0 thanks

Vodafone Mobile Connect Now Wont Open On Mac

Hi, I successfully installed Vodafone mobile connect on my Mac, and the USB has been working fine for the past two days. however today I went to open the program and it wont open - it freezes before opening. I have tried reinstalling it, but still t...

Mobile Broadband Roaming R Symbol While In Uk

I was out in suffolk yesterday and was using my notebook and noticed when i tried to connect the R symbol was next to the Vodafone UK in mobile connect software How very odd. It would not let me connect even to 3G or GPRS Location used was the A14...

Usb With Pcmcia Card

I have been using the dongle on my dell laptop with no problems but the USB port has broke and stopped working. I bought a PCMCIA 2 port USB buscard but the dongle will not install correctly, it seems to install and then uninstall - how I can make i...

holsten by Not applicable
  • 7960 Views
  • 5 replies
  • 0 thanks

Use Vodafone Modem Without Admin Rights ?

Hi, I have Novatel Merlin XU870 modem (ExpressCard interface). Use it with lenovo R500 laptop, running windows XP SP3. So if I use if with administrative account it works fine, but if I run it as simple user I get: Mobile connection is not possib...

vilius by Not applicable
  • 7267 Views
  • 1 replies
  • 0 thanks

Archos 5g With Vodafone 3g Card

Hi, I have just taken out a contract for a 2nd mobile data sim to use with my archos 5g pmp - which can accept a 3g sim card. Sending sms works ok but to use 3g I need to enter the vodaphone network settings for the archos to access the web: server...

nmfrancis by Not applicable
  • 11305 Views
  • 18 replies
  • 0 thanks

Limewire P2p

Mac OSX 10.3.9 user....never had problem with Limewire Pro 4 before changing to vodafone mobile broadband dongle.!! Any clues why it wont connect. Thankyou Anji

anji2 by Not applicable
  • 7608 Views
  • 2 replies
  • 0 thanks

Slow Speeds With Usb Dongle

Recently ordered a vodafone USB dongle (apparently up to 7.2mbps) but whilst testing it on my netbook at the postcode NR1 1RE the speedcheck returned downloads of only 0.04mbps and uploads of 0.3mbps. Obviously this is unacceptable. Can anyone expla...

pinkunpete by Not applicable
  • 11414 Views
  • 6 replies
  • 0 thanks
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