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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74210 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229934 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Dial In And Wake Up Dongle

Hello I was wondering if this was possible to dial into a mobile dongle at a remote site and wake it up? Once awake use Logmein to administer remote pc. Look forward to any replies. regards bfgk

bfgk by Not applicable
  • 7048 Views
  • 1 replies
  • 0 thanks

Connection Error - Unexpected Error

Please Help, Have been running Mobile Connect 3G successfully on Vista and XP Home. Since installing XP Pro on my XP machine I can re-load the Vodafone software successfully, but at the authenticating stage I get "Connection Error - Unexpected error"...

spinner5 by Not applicable
  • 8343 Views
  • 4 replies
  • 0 thanks

Microsd Card Not Working On Desktop Pc

I have just bought a microsd card 4GB for my Vodafone internet dongle. It works fine on my laptop but not on my desktop PC. When I plug it in it puts the Icon on the bottom of the screen for 'safely remove USB mass storage device -Drive (E:) If ...

Moved House

I have moved house and now have the minimum broadband signal the download speed is terrible. I have been in touch with Vodafone and they informed me that as I had taken the contract out in my old house and been assured that the signal was strong I ...

JoeD53 by Not applicable
  • 8246 Views
  • 3 replies
  • 0 thanks

Will K3565 Ever Work On A 12" Powerbook G4?

This is a Huawei that works fine on a PC and, now, on a MacBook Pro running Leopard. But I recently thought I'd try a 12" Powerbook as being a bit more convenient for travel. It is running Tiger. Although it seems to get through OK to Vodafone I ke...

Apple And E270

Hello, I have downloaded from the site the latest vodafone connect software for my macbook. I did install it successfully (2nd time round) ... But when I click on the mobile connect icon, nothing seems to happen. In the system settings, the network...

Loss Of Signal On Mobile Broadband

Hi I have been using a USB mobile broadband connection for a few months and have always managed to get a 3G signal (although a poor one it has been stable and consistent). Today I have been getting a 'no signal' indication and, although I still seem...

billh by 4: Newbie
  • 7240 Views
  • 4 replies
  • 0 thanks

Can't Connect E220 Modem

Hello, I have a Vodafone mobile broadband contract and I have installed the device on my IBM Thinkpad laptop which is running Windows 2000 SP4. Everything installs ok, but when I click connect, I get the following message: "YOU MUST BE ON THE VODAF...

Payg Overseas Mobile Broadband

I have just bought a top up and go Mobile Broadband dongle with Vodafone. Is it tied to Vodafone? If I put another sim card for broadband into it would it work or can I get it unlocked? I travel to Australia and other countries for months at a time a...

sheira by Not applicable
  • 8301 Views
  • 7 replies
  • 0 thanks

Mobile Dongle

I am having problems with my vodafone lite connect dongle, in that every time I plug it in to my usb port the set up exe screen appears, even though the vodafone mobile connect programme is loaded on my lap top. If I ignore the start up exe screen an...

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