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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74029 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229903 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204000 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

30 day "trial" - Home Broadband

Could anyone provide me with a link to the information for the 30-day "trial" for home broadband? I've found the links for the returning items within 30 days etc, just wondered if there was a seperate page/infor for broadband.If cancelled within the ...

Soofla by 10: Established
  • 10649 Views
  • 3 replies
  • 0 thanks

Wifi Calling

Does anyone know when WiFI calling will be available for Vodafone Business Premier customers?

paulb477 by 2: Seeker
  • 10734 Views
  • 6 replies
  • 0 thanks

Mifi order(s) problems

I am at wits end! It is beyond frustrating, it's downright bad service. I went in store in June of this year to upgrade a dingle which had stopped working and which I pay a monthly fee for. I was told to upgrade on-line as there were far better deals...

GTunnah by 4: Newbie
  • 10676 Views
  • 3 replies
  • 0 thanks

Vodafone sure signal

Hi. My VSS is working with other registered phones but not with mine. I have upgraded to a iPhone 6s and had to change to a smaller SIM. It is now not picking up signal. I have turned it off. And tried resetting it. No joy. I read earlier on this for...

Sure Signal v3 problem

My Sure Signal has stopped working. The power light comes on but no others. If i try to reset the power light goes off too. By turning power off and on again the red light comes back on but the process then just repeats.

SureSignal V3 - Intermittent connection issues

Hello Recently have changed my work phone form a HTC (which always worked) to an iphone and ever since it works intermittently...I have tried to reset my account, readd the phone followiung other posters suggestions etc but still it appears to be int...

gb105185 by 3: Seeker
  • 10497 Views
  • 5 replies
  • 0 thanks

Sure Signal V3 not working for over a week

Hi, I recently upgraded from a V1 to a V3 and all was working well until just over a week ago when I lost service.  I have reset, re-registered, unplugged for a period of time etc and all to no avail. I have the solid red power light and the next lig...

monty_gs by 4: Newbie
  • 29127 Views
  • 90 replies
  • 0 thanks

status pending active - cannot manage or add users or derigerster device

Hi I have a new sure signal device that I have regsitered on 3rd October.  it works ok for my own device but I cannot manage or add users or derigerster device -  the status is pending active. i contacted vodafone on live chat and they said there had...

slacey99 by 3: Seeker
  • 10459 Views
  • 1 replies
  • 0 thanks
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