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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73736 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203317 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal V3 with BT hub 5

Hi, I purchased today a VSS3 and have setup as per the instuctions. lights 1,2 and 3 are on confirming it is ready. However, i still have no 3G signal on my registered phones. I have tried port forwarding etc as mentioned on other posts but still no ...

sharpy73 by 2: Seeker
  • 20843 Views
  • 1 replies
  • 0 thanks

Sky to BT Broadband Switch Issues

Hi guys,Swapped from Sky Broadband to BT (with Home Hub 3) a couple of days ago - since then my SS3 has had a solid red light, and a flashing white internet light.... From reading previous posts it doesn't look good for me so any help appreciated. I ...

Odd problem with new Sure Signal 3

Just set up new Sure Signal device and there were no issues during set-up. All 3 lights are solid white. My iPhone 5s ( o/s v 8.0.1 )  now has full 4-5 spots for service level whereas before it only had 1 and that was only when standing by living roo...

Sure Signal version 3.

I've had my sure signal working for a number of years but it has recently stopped. I have the flashing red light and a constant orange showing a phone. (3rd symbol along from the red light). I've checked the cable and it is still connected. I have re...

Fido by 2: Seeker
  • 19051 Views
  • 1 replies
  • 0 thanks

Wifi calls

Hello, I live in an area with there is next to no signal. When I heard about the wifi calls, I was then scratching my head to figure out how to get it into my phones, searching across the Internet. Where I've seen different people say different thing...

Millie13 by 1: Seeker
  • 11878 Views
  • 2 replies
  • 0 thanks

ARE SIM CARDS FOR DONGLES THE SAME FOR PHONES?

To the eForum tech team or anyone who can help  Are the SIM cards that are used in vodafones dongles the same that are in vodafones phones? Now what I mean by that is can the same SIM card be used in both phone or dongle? JamesL

JamesL by 4: Newbie
  • 15094 Views
  • 2 replies
  • 0 thanks

Contacting Vodafone!

Okay, what is going on with Vodafone?We placed an order for a mobile wi-fi on the 26th December and had the confirmation email, since then nothing!  Not a thing, so on Sunday, after I don't know how many attempts, I managed eventually to get onto the...

kshanp by 2: Seeker
  • 16125 Views
  • 5 replies
  • 0 thanks

second phone not working

My phone is set up on my wife's suresignal. It has been accepted but my phone is not working on suresignal. What can I do to fix this?

robhuk by 2: Seeker
  • 20219 Views
  • 7 replies
  • 0 thanks

Sure signal v3

Hi, My Sure Signal v3 was reset by the Vodafone team 2 days ago and I was told to restart my phone but it is still is not working having done this. Please can you reset again ?   

help anyone

hello my vodafone sure signal box is driving me mad loli accidently deleted myself off the box {stupid i know}when i know click on my sure signal account it is only giving me the option to registerwhen i put in the serial number it comes up alreday r...

ptkjulie by 2: Seeker
  • 19516 Views
  • 6 replies
  • 0 thanks
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