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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73736 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203317 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Smashed iPhone 6S screen in Asia

A few hours ago at Kuala Lumpur airport hand baggage inspection dropped my iPhone 6s and smashed the screen. :smileymad: My next stop is Thailand and Google has not turned up anything useful for Apple stores. Has anyone who has visited  Thailand (Ban...

Worst Service Ever (in life)

just to say web site and web chat are shocking, around in circles trying to register new sure signal box, wrong number for tech team, on land line, web site sends you to a page that cannot be found, and this problem has been ongoing for months accord...

smk2015 by 2: Seeker
  • 19922 Views
  • 1 replies
  • 0 thanks

SURE SIGNAL: register other users

Hi, I have a Sure Signal v2. It works well for me but when I try and register another number I get the message: Sorry – there seems to be a problem.We're working hard to fix the issue, so please try again later.: 500, 2004 Any ideas? I have tried lea...

Resolved! Cant find Sure Signal on new website?

Hi, Ive just got another phone and need to add it to my Sure Signal. On the old website this used to be pretty obvious but I cant see where on the new website this happens? Thanks for any help  

Resolved! Sure signal V1 not connecting

My V1 sure signal stopped working a couple of days ago. Most of the time only LED 1 is on, but ocassionally LEDs 2 comes on and LED 4 flashes a few times, then they all goe out again.  I have been right through the troubleshooting guide, including re...

IainGI by 2: Seeker
  • 29566 Views
  • 9 replies
  • 0 thanks

BB Classic Data Usage High

Why is my new Blackberry Classic using so much data?Previously the most Data I ever used in a 4 year period was just over 100Mb in one month.Now I’m struggling to keep below my 500Mb limit AND Only use the same services of E-mail and very unfrequentl...

answerme by 2: Seeker
  • 12404 Views
  • 8 replies
  • 0 thanks

People receive texts multiple time

Everytime I send a text the receipient is receiving the same text from me 3 or 4 times yet on my phone i have only sent it once. I am sending texts to different networks and funny enough none are to Vodafone users. I have recently changed my phone fr...

Vodafone to Vodafone Repeat Texts

Having an issue with repeat texts.   The problem is originating from my mums phone (Vodafone).  At Christmas we both moved onto contracts and purchased the same handsets from vodafone. My brother and aunt are also on Vodafone but different handsets. ...

calnmui by 2: Seeker
  • 16680 Views
  • 4 replies
  • 0 thanks

Caller ID stopped working on my incoming calls on Apple iPhone 5s

Caller ID stopped working on my incoming calls on Apple iPhone 5s For some reason Caller ID has stopped working on my incoming calls - I am not aware that I have changed anything in my phone that would cause this - can you advise please ?

iPhone 4 - Can SIM Activation be speeded up?

Not sure if anybody knows a quicker way to get it sorted. i wish i knew it would take this long. I need my phone for work and since swapping sim code numbers between my old and new Micro sim. its obviously deactivated my old sim and nothing is worki...

Smash87 by Not applicable
  • 17509 Views
  • 4 replies
  • 0 thanks
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