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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74249 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229941 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

K3565 Dongle

Hi, My K3565 dongle will connect (ie you can see data download stats & green light) but when I try to web browse I get the dreaded 'website not found' error, so no viewing of websites! This Modem isn't mentioned in the Sticky at the top of the forum...

Port 8085

Hello , how do I open port 8085 as i am logging onto an external server but cannot use the aplication because of this port..

rpow by Not applicable
  • 10554 Views
  • 11 replies
  • 0 thanks

K3520 Always Disconnects Itself

Hi, my new mobile connect lite dongle is not working. Here are it's specs: Model: K3520 Firmware: 11.314.12.02.00 It installs fine, but then the vodafone mobile connect windows appears, it sees a 3g network, but when i click "connect" it appears to...

No 3g For Over 2 Weeks Now. Help Please?

My postcode is DN21 1GH, for over 2 weeks now my 3g signal has completely dissappeared. It makes it near on impossible to use my laptop and internet. Iv rang 191 four times now. At first glance they tell me nothings wrong, i say there clearly is as i...

Help Needed! K3760 Slow Download

I signed up with Vodafone a couple of days ago for mobile broadband and received the K3760 usb modem next day. Since connecting and installing the modem both browsing and downloading have been painfully slow. I've had a look through the forum and fou...

Usa Mobile Broadband Costs

Hi all, I am off to the States for a week and I am getting conflicting information about the cost of mobile broadband roaming in the USA. I have successfully used my E220 USB Modem in France & happily accept that I have to pay about £10 a day as it...

Usb Modem Connectivity Issue

Hi, For the last three years I have been using a E220 USB Modem to connect to the internet without any difficulty. In the last two weeks this has stopped working. The problem seems to be the DNS server address settings - it will not save the 'Obtain...

awb by Not applicable
  • 7640 Views
  • 2 replies
  • 0 thanks

Top-up Voucher

Hi, My local newsagent sells top-up vouchers including for Vodafone. Normally these would be purchased for phone use but if I buy a 15 pound voucher can I use the code to top-up my mobile broadband? Thanks jhall

jhall1 by Not applicable
  • 7731 Views
  • 1 replies
  • 0 thanks

Can I Downgrade Contract Mobile Bb To Payg Mobile Bb?

Hello, I have just moved into 13th month of my 12 month mobile broadband contract and was wondering if I can now downgrade to a PAYG (or more correctly TUAG as it now seems to be called) mobile broadband?

Oratiek by 4: Newbie
  • 7809 Views
  • 2 replies
  • 0 thanks

Laptop Will Not Recognise Sd Drive On K3565

Hello I have recently bought the Vodafone mobile broadband PAYG dongle for my laptop (K3565). The problem I am having is that my laptop will not automatically detect the dongle when inserted and allow me to install the VMC Lite software. I had to do...

mancubus by Not applicable
  • 7959 Views
  • 2 replies
  • 0 thanks
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