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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74082 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229921 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204027 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

DL13 - Weardale - No service since Monday

DL13 - Weardale - No service since MondayNetwork status: No issues. No maintenance.1) One location? No.2) Full postcode? DL13 1DY3) Different phone? Same result4) What errors? Message "No service" then "SOS call only". Network search "Unfinished". Se...

broken phone

Hi there, I have my phone insured with my bank. I have damaged my phone and in order to make a claim they require my proof of purchse. I have a contract with vodaphone, will they be able to provide mee with a reciept as  the phone was taken woth my c...

Suresignal woes and customer service cannot seem to get it working

I have a suresignal homecell p3.0 with s/n 40134981196 which had been unplugged since February due to internet issues because of our rural location.  We finally got the internet working and replugged the suresignal in and a day or two later, got a me...

Sure Signal v3 with Bt smart hub

Having spent ages on the phone with Vodaphone they say the reason my sure signal doesn't work is due to my broadband provider & I need to contact them & ask for "the ports & firewall to be opened".  Having since spent 48 minutes on the phone to BT th...

Wichav by 2: Seeker
  • 884 Views
  • 1 replies
  • 0 thanks

Suresignal V2 Stopped Working

HiLike many others it seems, my SureSignal has stopped working in the last few weeks. I am on Gigaclear with a static IP of 46.227.151.106I have tried resetting and changing the ethernet cable, but invariably I end up with only the power light showin...

Lied to by CS?

So I called Vodafone yesterday to get my PAC code, as I’d seen a Virgin Mobile SIM only deal of 8GB a month for £12, which beats my 4GB for £18 that I have with Voda. The woman, Kathryn, asked if I could get a cheaper/same deal on Voda, would I stay?...

calendar

everything that was in my calendar has suddently disappeared

rowans by 2: Seeker
  • 706 Views
  • 1 replies
  • 0 thanks

Contract phone

Just received my new iPhone 7 on contract, got it 2 days ago. However I think I’d rather have the plus version, can I swap to the plus? I know the contract monthly costs will be more because of a more expensive phone, but are there any other costs in...

Mattwait by 1: Seeker
  • 836 Views
  • 3 replies
  • 0 thanks

Blackberry Priv no service

Any advice on how to rectify a problem on Blackberry Priv showing no service.  Had previous errors with no sim this was corrected by rebooting phone.Sim card works in another phone.Have checked for updates and googled solution tried them all with no ...

ALE1965 by 1: Seeker
  • 1368 Views
  • 2 replies
  • 0 thanks

Content Control

Hi, when I try to access age related sites, I am taken to vodafone homepage. I have no content control enabled, and have spoke on live chat to 3 people who say there are no restrictions. What can i do? I recently upgraded my contract which is when it...

adam1703 by 1: Seeker
  • 638 Views
  • 1 replies
  • 0 thanks
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