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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74035 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229906 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204000 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone PAYG Mobile Broadband - How Can I Top Up From Australia?

Last Christmas I was in London and purchased a pre-paid modem. The modem worked fine in London. I have now returned to my home in Sydney Australia and the modem continues to work through the Vodafone Australia network. However I cannot find any wa...

Garryf by Not applicable
  • 8554 Views
  • 4 replies
  • 0 thanks

Mobile Broadband - Error 1714 on install

My friend had problems with web-pages not loading, possibly because he was in a remote location trying at peak times but he uninstalled the VMC software and it won't re-install from the dongle, it says 'configuration corrupt'. I downloaded the latest...

tonyh98 by Not applicable
  • 8479 Views
  • 3 replies
  • 0 thanks

Vodafone Mobile Connect (VMC) - Can I Install VMC on D: Drive?

I need to install the VMC Lite for K3565 on the drive. About 90KB seems to be needed, and I can find no option in the install routine to select a drive for the installation. Is there a way to do this? My Asus EEC901 netbook has a small C: drive wit...

Roger1UK by Not applicable
  • 9050 Views
  • 7 replies
  • 0 thanks

Vodafone K3760 Dongle - Is The Plug & Play Option Disabled?

Hi, every body I'm a new user on here, :rolleyes: I've just received K3760 from my friend, for the first time plug into my Computer, the VCM auto install and device working. But then when i plug into another computer, the ZeroCD is not appear and...

henzaimz by Not applicable
  • 9680 Views
  • 7 replies
  • 0 thanks

Mobile broadband for PC with no time limit

I want to get a dongle for occasional use of the internet on my laptop when away from home. So I want one with no time limit on the credit/top ups I purchase. Any advice as to what I should get and will future top ups have any time limit on their use...

Vodafone Mobile Broadband - Emails That Are Sent Are Not Received

I have purchased a Mobile USB Broadband PAYG dongle as I travel between here and Australia frequently. I have followed instructions, I reckon, looked at this site for outgoing server details and a summary is as follows : internet working fine my i...

jbernie by Not applicable
  • 7489 Views
  • 4 replies
  • 0 thanks

GPRS SIm Cards

Hi, sorry to post this topic on this forum. I don't know what I should do and If someone can help me that would be great. We are courier company and looking to purchase GPRS Sim Cards (No voice or text package, just 250MB data a month) and these sim...

FSO by Not applicable
  • 9356 Views
  • 1 replies
  • 0 thanks

Spanish Vodafone USB Internet error loading software

Bought a brand new Dell laptop running in Windows 7. Took it to spain, bought a spanish vodafone USB to access internet but despite trying cannot load the dashboard software from the USB. Tells me that the software is from an unknown source do I sti...

achristm by Not applicable
  • 7696 Views
  • 4 replies
  • 0 thanks

Vodafone Mobile Broadband - Why Can't I Install Both A UK & Spanish PAYG Dongle On The Same Laptop At The Same Time?

I have a UK PAYG internet dongle installed on my laptop, I bought a spanish dongle when in Spain last week, I need to use both as I travel to and from Spain regulary but I can't seem to have both on my laptop, if I uninstall one the other will instal...

reubvod by Not applicable
  • 8112 Views
  • 3 replies
  • 0 thanks
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