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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73643 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229848 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203278 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Help Please! Outlook 2007 Connection Problem

I have just purchased Vodaphone pay-as-you-go mobile broadband I'm using a laptop runing Vista and Outlook 2007. After a bit of fiddling (release / renew IP setting) Internet Explorer is running happily, but Outlook 2007 is refusing to pick up mai...

pjohnpope by Not applicable
  • 7546 Views
  • 1 replies
  • 0 thanks

Device For Payg Mobile Broadband

I have recently purchased the £39 package for PAYG mobile broadband and have been pleasantly surprised at the usabilty of the GPRS service in remote parts of Scotland in my motorhome to be able to keep in touch with friends and family by email. I wo...

Outlook Issues With Vodafone Mobile 3g Vrs Wi-fi

Outlook issues with Vodafone mobile 3G The VF 3g dongle works very well when in 3g location or 3g+ forget the green light 56k speed! I use Outlook 2003 on a notebook with either a VF 3G dongle and Wi-Fi very successfully sending and receivin...

RPB1 by 1: Seeker
  • 8768 Views
  • 2 replies
  • 0 thanks

Mobile Internet - 0 Bps Download Speed

Hi... I have a K3760 with latest firmware and am running 9.3.3.10523 Vodafone Mobile Connect on a Lenova laptop with XP professional in a 2nd floor flat postcode N22 5HG All has been fine with my internet connection, with speeds of up to 1.6 Mps bei...

Warped by Not applicable
  • 8858 Views
  • 4 replies
  • 0 thanks

Problem With K3565

Hi.. I'm using Vodafone K3565 (huawei). suddenly the Driver/software disappear form the modem although the modem itself are detected by windows. when I tried to connect using software (vodafone mobile connect / mobile partner) the modem suddenly disc...

Senjaya by Not applicable
  • 9175 Views
  • 1 replies
  • 0 thanks

Using A Usb Modem With A Win Vista Laptop

I've previously only used my USB modem with my Linux Eee PC, for which I didn't need any software to use it with the Eee but this weekend I need to use it with my Vista laptop. From what I understand, I need to use some software to use it with a Vi...

BlissC by Not applicable
  • 7580 Views
  • 4 replies
  • 0 thanks

Charges Question

Hi, I have read this and other forums trying to find an answer to the problem I have. I recently bought the 3g mobile broadband dongle and am finding the balance of my credit is a long way off what I am expecting during internet sessions. Some calc...

arn0a1 by Not applicable
  • 8893 Views
  • 2 replies
  • 0 thanks

Can't Downloads K3520 Driver For Mac

Hi, I have problem downloading K3520 driver for Mac from your Technical Support Centre. I already fill in the box with correct requested code for many time but still not working. Do you have any suggestion to solve this problem ? Thanks.

adnanbgt by Not applicable
  • 9632 Views
  • 2 replies
  • 0 thanks

Mobile Connect S/w Not Auto-installing

Hi I've been having some problems with my K3760 (G141x Globetrotter) modem (ie. the black one) so decided to uninstall the Mobile Connect software and then plug it all back in to re-install and hopefully clear the error. Now when I plug the modem in...

MattBCL by Not applicable
  • 8954 Views
  • 1 replies
  • 0 thanks

No Network With Vodafone Mobile Broadband In Scotland

About six weeks ago I was on holiday in Ullapool Scotland with my laptop and Vodafone mobile broadband and was unable to make any connection over a period of several days.. I appreciate the Ullapool is a marginal area, but there was a full signal on...

poor1 by 4: Newbie
  • 7659 Views
  • 1 replies
  • 0 thanks
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